Frequently Asked Questions
Everything you need to know about bringing Krustic into your home.
What materials are used in Krustic furniture?
We specialize in high-quality, sustainably sourced solid wood and premium upholstery fabrics. Each piece is handcrafted to ensure durability and a unique aesthetic for your home.
How long does shipping take for home decor items?
Standard shipping typically takes 5-7 business days. For larger furniture pieces, delivery may take 2-3 weeks as we use specialized white-glove carriers to ensure your items arrive safely.
Do you offer a warranty on your products?
Yes, all Krustic furniture comes with a one-year limited warranty covering manufacturing defects and structural integrity under normal household use.
Can I return an item if it doesn't fit my space?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please note that custom-made or final sale items are not eligible for return.
How do I care for my Krustic wooden surfaces?
We recommend using a soft, dry microfiber cloth for daily dusting. Avoid harsh chemicals or abrasive cleaners; instead, use a specialized wood soap and keep furniture away from direct heat sources.
Do you provide assembly services?
Many of our items arrive fully assembled. For larger pieces requiring setup, we offer a premium White Glove Delivery service at checkout which includes room-of-choice placement and full assembly.