Returns & Exchanges
At Krustic, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all eligible furniture and decor items. If a piece doesn't perfectly fit your space, we are here to help you find a better match or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Carefully repack your items in their original Krustic packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing